Observation
& Thoughts

While at the information desk at the hospital and online health outreach, I came across a primary public health dilemma. At the hospital information desk, I have calmed numerous anxious patients. In creating and publishing thyroid health content, I have read thousands of online comments. Most are confused. These two experiences point to the same paradox — why does an invisible wall continue to exist between authoritative medical information and the real needs of people? I sus

Disagreement in teams is generally viewed as disrupting efficiency. But have we misunderstood its value? At the NEC (or National Economics Challenge), when my team was in an impasse between the objectivity of “data modeling” and the subjectivity of “behavioral insights,” I realized that we have arrived at a fork: do we go one way and leave the other alone, or is there a new, third way? What I learnt from this experience was to go beyond either-or thinking and develop an “Int

As an example, in a small rural classroom, I was explaining some basic health knowledge to the children. Behind the scene of the media people’s daily health screen, I was delivering thyroid information to millions of urban users. The two seemingly disconnected scenes taken together in concert present the biggest problem in public health in China. How can health benefits cross geographical and cognitive boundaries to reach everyone? In rural areas, the scarcity of health resou